When ordering from The Cozy Knitter your items are in-stock. Your items will ship within 2 weeks ... often faster. This is because we need to wind the yarn to your specification as either skeins/hanks or cakes. After a large update this can take a couple of days.
All Canadian and International orders are shipped with Canada Post. Orders shipped within Canada will have a tracking number. A confirmation email with the tracking number will be sent to you when your order is in the mail. Domestic orders are usually delivered within 1-5 business days of shipping. For international orders we usually use Small Packet Air mail, orders typically take 6-10 business days to arrive, but in rare cases can take upto 6 weeks. Canada Post does not provide a tracking number for Small Packet Air Mail - if you would like your order to be traceable we can upgrade your shipping for a small fee.
All US orders are shipped USPS with tracking. I only drop off packages with USPS 1-2 times per week. You will receive a confirmation email with the tracking number when your label is generated and will typically be able to track it 24-48 hours later. US orders are usually delivered 3-7 business days after they are shipped.